# Refund Policy
- **URL**: https://routeflick.com/refund

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Last updated: 25 September 2026

This policy explains how cancellations and refunds work on a paid RouteFlick plan. It applies in addition to any rights you have under local consumer law.

## 1\. Try before you pay

RouteFlick is free to use: you can build a route, watch the full preview and export Full HD videos before you ever pay. Because of that, we do not offer a money-back guarantee on paid plans, and payments are generally non-refundable.

## 2\. Cancelling

You can cancel at any time from your account. You keep your paid plan until the end of the period you have already paid for, and you are not charged again. Cancelling does not refund the current period.

## 3\. When we do refund

-   You were charged twice for the same subscription, or charged after you had cancelled.
-   A billing error on our side charged the wrong amount.
-   A refund is required by the consumer-protection law that applies to you.

To ask about any of these, use the in-app Contact form or email support@routeflick.com with the email address on your account and your approximate purchase date. We aim to respond within a few business days.

## 4\. How refunds are issued

Approved refunds are returned to your original payment method via our payment processor. It can take several business days for the funds to appear, depending on your bank or card issuer. The associated paid benefits end when a refund is issued.

Nothing here limits non-waivable rights you may have under your local consumer-protection law.

## 5\. Contact

Need help with a purchase? Use the in-app Contact form or email support@routeflick.com.

See also:[Privacy Policy](https://routeflick.com/privacy)[Terms of Service](https://routeflick.com/terms)[Japan External Transmission Disclosures](https://routeflick.com/japan-disclosures)